Host Family References File
Children's safety lies at the heart of our approach. A Host Family who wants to post an offer online on Lingoo must create a References File as part of their profile.
What does a Host Family References File contain?
The file includes the following:
- 2 Statements of Good Character to provide evidence that the family is fit and proper to act as a host.
Statements of Good Character are compulsory. If the subscriber has not provided these documents, a warning appears on their offer to alert families. Warning! MISSING DOCUMENT! |
- 2 Quality of Welcome Statements to provide evidence of the family's ability to welcome students as part of a language study holiday – recommended by Lingoo.
- 1 Criminal Records File Extract for the first adult and if appropriate their partner – recommended by Lingoo.
• How do I add the various items to my References File?
In your account page click on Upload / Edit your References File.
| Useful tip! If you don't have an electronic copy of the document and you don't have a scanner, or you have any problems with uploading a file, Lingoo is here to help. Contact us, send us the document and we'll be delighted to upload it for you. |
• How does a Host Family send its References File to a family who is interested in it?
The file is stored hidden on the Host Family's profile. It can be sent to families who are interested on request (in your account page click on Send confidential files).
• How do you access a Host Family's References File?
For reasons of confidentiality, the file is stored hidden on the Host Family’s profile. Once you've made initial contact with a Host Family whose offer you are interested in, ask them to send you their References File.
• At what point should a young person's family check the Quality of Welcome Statements from families who have provided them?
You should do this once you have selected a family and talked to them, but before you start organising the trip together.
• How can you check references with the people who have provided them?
- To check a Statement of Good Character:
First ensure that the business contact details shown are correct, for example by checking the Yellow Pages for the country concerned on the Internet. Then contact the person to ask for confirmation.
- To check a Quality of Welcome Statement:
Contact the person who made the statement (or their legal representative), using the contact details shown, to ask for confirmation.
| Note: If the Host Family evaluations show that the family has already been working with Lingoo for some time and has a good reputation, these checks are not essential. But if you have any concerns at all, don't hesitate to check references |
To find out what a Search Family References File includes, click here.
